Engaged customers – the difference between boom and bust

2018-06-08By Giulia SmithMedia

Remember Blockbuster, the film rental company that was on every high street? Back in 2013 the company filed for bankruptcy and closed its stores. The company, once synonymous with home entertainment has quickly ebbed from memory. Of course, this didn’t come completely out of the blue. While membership numbers remained high, a large proportion of … Read More