Welcome to the Reserve Troops! Get going in 4 simple steps

Watch this
video or
read this page
to learn how
to use the app

---5 mins---

Complete
the "all about Limitless"
quiz

---30 mins---

Learn
how to help
other players

---60 mins---

Complete
your Wargaming brand quiz

What's in it for me?

Limitless rewards your brand ambassadors for resolving enquiries €10
Successfully complete both quizzes
and do some practice questions in the app
Limitless rewards your brand ambassadors for resolving enquiries €2
For each question you answer which gets positive reviews from other Troopers

Great. What do I have to do?

You have 2 simple tasks as a Wargaming Trooper- it’s super easy!

1. RESPOND to questions

In the app, you will find questions from other players. To earn money and points you just need to write a helpful response back. If you are not sure of the answer you can use the Knowledge Library in the app anytime.

2. REVIEW responses by other Wargaming Troopers

Reviewing is a key part of being in the Limitless Community. You will see tasks in your app labelled REVIEW. To review you just need to read the response another Trooper has created and vote on it.

Remember, you get paid only if the review provided by peers is positive, so please review fairly. You would want others to do the same for you.

You will be required to answer Polish questions from players in Polish. If you receive questions in English, answer them in English.

Super. What else do I need to know?

FORWARD when required
If the question is not appropriate for Limitless, you can FORWARD it. This will send the question on to the Wargaming Customer Support team. Remember, forwarding a query correctly earns you points as well.

PASS when in doubt
If you’re unsure how to respond to a question, don’t worry. Select the PASS option and move onto another question.

REPORT if you find it inappropriate
If you see any content that is inappropriate from either a player or another Trooper, please select REPORT – our team will review the content and remove it from the app if required.

ASK THE CUSTOMER A QUESTION if you need more information.
If you need more information from a customer in order to create a helpful response, you can press the 'Ask the customer a question' button. Once you've clicked 'Respond' on a task, you'll see this option.

BUILD ON if you’ve more information to add
If you feel that a response created by another Trooper needs more information, you can add on to the response as part of the ‘review’ process. We call this a BUILD ON. Only BUILD ON if you know that the answer given is inaccurate or incomplete and you have further information that will add value

Ok, how exactly do I perform a BUILD ON?

You’ll be able to BUILD ON to a response the same way you answer a question – i.e. by typing into the ‘response field’ . When you are doing this, take care not to contradict the response you are building on. You can start the build-on with phrases like “You may also like to know that…." or "In my experience, I have also found….. to be very helpful."

Remember you can earn money on a BUILD ON too. Other Troopers in the community will review all the responses associated with the question, the cash rewards will then be split based on the voting outcome.

To summarise, what are my voting options?

  • LIKE if you think the response is correct
  • DISLIKE if you think the response is not correct
  • PASS if you are not sure
  • BEST ANSWER when the response is clearly, unquestionably awesome and can't be improved upon. We use such answers to coach new Wargaming Troopers and to improve our in-app Knowledge Library

Show me an example

Gladly!
Player Question - Hi, While gaming, the enemy tanks keep disappearing. I fire on a target and a couple of seconds later the target is no longer visible. then it comes back again in a different position. Looking at the battle theatre the enemy tanks keep fading away and coming back. My teammates don't seem to have this problem. I see them firing at nothing. In the meantime, I am being fired at by tanks I don't even see. This is especially frustrating, especially with destroyers. Can you help? I am using an Acer Aspire 5750 and Intel HD Graphics 3000. Maybe not strong enough? Look forward to your reply. Kind regards. A. Cowl 

Like

Hi there, thanks for emailing us.

I am sorry to hear that you are having issues spotting enemies.

Every tank has a different spotting range and view range. You can also train your Commander to see farther. That means if you are against tanks that are, say, 20km away and your view range is 19km, you won't see these tanks, but they will see you as they might have better view range. For more information, please check this link

I would also like to assure you that this not an issue with your graphics card, as these are the game mechanics.  I hope this helps. Should you have any further enquiries, please feel free to contact us again.

Dislike

Hello,

Please visit this link to understand more about how spotting mechanics works.

Best answer

Hi there,

Thank you for contacting us. I am sorry to hear that you are having issues spotting enemies and I can understand that this can be frustrating. I am happy to provide you with some tips so you can be better prepared while on the battle-field.

Every tank has a different spotting range and view range. You can also train your commander to see farther. That means if you are against tanks which are 20km away and your view range is 19km, you won't see these tank, but they will see you as they might have better view range. This is nicely explained on our forum. I've also found this YouTube video to be very helpful.

Lastly I would like to say that this is not an issue with your graphic card, as these are the game mechanics. You can also read more about game mechanics here. Don't forget to use the search function to look for a post before making a new post.

I hope this helps and wish you a great day ahead. If you have any other questions, please don’t hesitate to contact us again.

Ok, any tips for creating great responses?

Be yourself
Your goal is to respond to the player's question, make them feel valued and show that you care that they have taken the time to get in touch. It's that simple! It’s your personality and brand passion that will really make the difference in your responses. We rely on you to be natural, warm and polite.

Always put yourself in the player's shoes
Before pressing send, re-read your response and think; "If I was the customer, does it answer all my points and would that make me happy?". Even if the answer is not what the customer wants to hear, has it been worded in a way that would make me feel valued?

Use the Knowledge Library
Everything you need to know is in the Knowledge Library in the app. Make sure you do your research before answering.

Check your spelling & grammar
Remember to do your spelling and grammar checks. A poorly worded response will reflect badly on the brand and ultimately on your rating in the app. 

What's next?

You’re all set to take our ‘Limitless’ quiz. We'll be testing your knowledge of the Limitless app as well as your Polish language skills in this quiz. Good luck, you've got this!